Kebijakan Privasi

1. Siapa kami

AirPalm Limited adalah pengendali data untuk aktivitas yang dijelaskan dalam Kebijakan ini. Ini adalah perusahaan swasta yang dibatasi oleh saham yang didirikan di Hong Kong pada 2 April 2015. Kantor terdaftar kami adalah Flat 2, 19/F, Henan Building, 90 -92 Jaffe Road, Wan Chai, Hong Kong.

Privacy questions and requests may be sent to privacy@airpalm.com.

2. Data pribadi yang kami kumpulkan

• Data kontak bisnis, termasuk nama, alamat email kantor, nomor telepon, negara, atau wilayah Anda.
• Professional data, including company name, job title, team size, industry and business interests.
• Data pertanyaan, termasuk produk atau solusi yang diminta, pesan, preferensi pertemuan, dan korespondensi.
• Technical and usage data, including IP address, browser and device information, language, access time, referring page, pages viewed, cookie identifiers and consent preferences.
• Marketing attribution data, such as campaign and referral parameters, when used.
• Other information that you choose to provide. Please do not submit sensitive personal data through a general inquiry form.

3. Cara kami mengumpulkan dan menggunakan data pribadi

We collect personal data directly from you, automatically through our website and permitted cookies or similar technologies, from your organisation, and from business partners or public business sources where lawful.

Why we use it

• To respond to inquiries, arrange demonstrations and provide requested information.
• To qualify, assign and follow up business leads and maintain related sales records.
• To operate, secure, troubleshoot and improve the website and our communications.
• To measure website use and campaign performance where permitted and, where required, after consent.
• To send business marketing communications where permitted. You may unsubscribe at any time.
• To comply with law, protect rights and security, and establish, exercise or defend legal claims.

Where applicable law requires a legal basis, we rely on steps taken at your request, our legitimate interests in operating a business-to-business website and responding to prospective customers, consent, and compliance with legal obligations. We use consent where required for non-essential cookies or direct marketing.

4. Cara kami membagikan data pribadi

We share personal data only as reasonably necessary with companies supporting website hosting, security, communications, scheduling, analytics, professional advice and customer relationship management. We may also share data with affiliates, transaction counterparties and public authorities where legally required. Service providers must process data for agreed purposes and protect it appropriately.

Situs web leads are transferred to the Qince lead-management platform for storage, lead assignment and sales follow-up. AirPalm Limited determines the purposes and essential means of processing those website leads. Qince and its supporting service providers process data to provide the platform and related services.

We do not sell personal data for money. If future advertising activities constitute a sale, sharing or targeted advertising under an applicable law, we will provide the required notice and opt-out method before using the data in that way.

Transfer internasional

AirPalm berbasis di Hong Kong dan melayani bisnis secara internasional. Data prospek situs web yang dimasukkan ke Qince dapat diproses atau disimpan di Tiongkok daratan. Penyedia layanan lain dapat memproses data di negara tambahan. Jika diperlukan, kami menggunakan kontrak, persetujuan, atau perlindungan lain yang diakui dan menilai apakah penerima memberikan perlindungan yang diwajibkan oleh hukum yang berlaku.

5. Penyimpanan dan keamanan

Jika permintaan dari situs tidak menjadi peluang penjualan aktif, kami menyimpan data prospek selama enam bulan setelah interaksi terakhir yang bermakna, lalu menghapus atau menganonimkannya. Informasi dapat disimpan lebih lama selama hubungan bisnis aktif berlangsung atau bila diperlukan untuk kontrak, akuntansi, keamanan, kewajiban hukum, keluhan, atau sengketa. Catatan persetujuan cookie, penolakan komunikasi, dan log keamanan disimpan selama diperlukan untuk tujuan masing-masing dan sesuai hukum yang berlaku.

We use reasonable administrative, technical and organisational measures appropriate to the nature and risk of the data, including access controls, transmission security, logging, backups and service-provider oversight. No internet service can guarantee absolute security.

6. Hak dan pilihan Anda

Tergantung di mana Anda berada, Anda mungkin memiliki hak untuk meminta akses, koreksi, penghapusan, pembatasan, atau portabilitas; menolak pemrosesan tertentu; menarik persetujuan; memilih keluar dari pemasaran; dan mengeluh kepada otoritas yang kompeten. Hak - hak ini dapat tunduk pada ketentuan hukum dan pengecualian.

Send requests to privacy@airpalm.com. Kami dapat memverifikasi identitas dan otoritas Anda sebelum menanggapi. Kami akan menanggapi dalam jangka waktu yang diwajibkan oleh hukum yang berlaku. Anda dapat berhenti berlangganan dari pemasaran melalui tautan dalam pesan dan mengelola cookie yang tidak penting melalui Kelola cookie control.

Cookie

We use cookies and similar technologies as described in the Kebijakan Cookie Airpalm. Jika diperlukan persetujuan, teknologi yang tidak penting tetap dinonaktifkan sampai Anda mengaktifkannya.

Anak - anak

The website is intended for business users and is not directed to children. We do not knowingly collect personal data from children through website inquiry forms. Kontak us if you believe a child has submitted personal data.

7. Informasi regional

Hong Kong

Where the Personal Data (Privacy) Ordinance applies, we process personal data in accordance with the applicable Data Protection Principles. At collection, we identify the purpose, whether requested information is required or optional, relevant transferee classes, and the method for requesting access and correction. We do not use personal data for a new purpose without the consent required by law.

Indonesia

Where Indonesia Law No. 27 of 2022 applies, we provide required information about the controller, purposes, legal basis, data categories, retention, processing and rights. We support applicable rights including access, correction, withdrawal of consent, restriction, deletion or destruction, objection to certain automated decisions and portability, subject to law. We apply appropriate safeguards to cross-border transfers and notify qualifying personal data breaches within the period required by Indonesian law. A Bahasa Indonesia version should be read together with this English version for the Indonesian website.

Wilayah Ekonomi Eropa dan Inggris

Where the GDPR or UK GDPR applies, you may exercise the rights described above and complain to your local supervisory authority. Transfers use an adequacy decision, approved contractual clauses or another valid mechanism where required. We will identify a representative if applicable law requires one.

Singapore

Where Singapore's Personal Data Protection Act applies, we notify purposes, provide withdrawal and access or correction methods, protect the data, limit retention and use comparable protection for overseas transfers.

California

Jika AirPalm tunduk pada Undang - Undang Privasi Konsumen California, penduduk California mungkin memiliki hak untuk mengetahui, menghapus, dan memperbaiki informasi pribadi serta memilih untuk tidak menjual atau berbagi. Kami akan memberikan pemberitahuan tambahan dan metode permintaan yang diperlukan pada saat itu.

8. Perubahan dan kontak

We may update this Policy when our practices or legal obligations change. We will post the revised version and effective date and provide additional notice where required.